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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Rogers

March 14, 2026

5  out of  5
rating by Jeff Rogers
"What an incredible experience working with Shane and his team. I’m sure I’ll be a customer forever as a result!"
We responded:
"Thank you so much for the 5-stars, Jeff! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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davina colford

March 6, 2026

5  out of  5
rating by davina colford
"Really great customer service. They (Mr. Riley) answered all my questions in grave detail so that I understood exactly what I was getting myself into. Highly recommend, especially for first time car owners."
We responded:
"Thanks so much for the fantastic rating, davina! We are so glad you had a positive experience with us here on State Farm Agent Shane Martin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Shena Vaughn

March 4, 2026

5  out of  5
rating by Shena Vaughn
"I was looking for home and auto insurance. I looked at the reviews and chose this agency. I am NOT disappointed. Ashton was professional, knowledgeable, and most of all friendly. I have been talking about my experience all day. I will definitely be going back for any other insurance needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Shane Martin’s Team! We deeply appreciate your kind words here in Indianapolis . "
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The Cavity Factory

March 2, 2026

5  out of  5
rating by The Cavity Factory
"I love them! They’re personable and easy to work with. They do what needs to be done."
We responded:
"The, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shane Martin’s Team—we are always here to help!"
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Nunyo Business

February 27, 2026

5  out of  5
rating by Nunyo Business
"Shane has been amazing to work with. Always willing to answer questions and make sure we got what we needed and even made suggestions to not pay for things we didn’t."
We responded:
"Nunyo, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shane Martin’s Team!"
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Alexia Peterson

February 23, 2026

5  out of  5
rating by Alexia Peterson
"Great customer service!"
We responded:
"We are grateful for your 5-star review, Alexia! Thanks for taking a moment to share your positive rating of State Farm Agent Shane Martin’s Team here in Indianapolis . "
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Chris Wiggins

February 11, 2026

5  out of  5
rating by Chris Wiggins
"I appreciate the fast and friendly service :)"
We responded:
"Wow, thank you for the 5-star review, Chris! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Zane Bousum

February 6, 2026

5  out of  5
rating by Zane Bousum
"Appreciated working with them on getting my young driver added to insurance."
We responded:
"Thank you so much for the 5-stars, Zane! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Shane Martin’s Team anytime."
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Sharon Howell

January 29, 2026

5  out of  5
rating by Sharon Howell
"They have been good about contacting me about my totaled car, even though I haven't been good about getting back to them."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Becky Mann

January 28, 2026

5  out of  5
rating by Becky Mann
"Rene was so sweet and kind. Very patient and detailed. Highly recommend!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Becky, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shane Martin’s Team—we are always here to help! "
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Terrie Lacy

January 26, 2026

5  out of  5
rating by Terrie Lacy
"Very helpful!"
We responded:
"Thanks so much for the amazing review, Terrie! We really appreciate your support here in Indianapolis . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shane Martin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Indianapolis . "
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Krissy Moore

January 9, 2026

5  out of  5
rating by Krissy Moore
"Worked with Shane to get coverage for Auto and House insurance..he was amazing he helped find us a policy that worked for our family. He was so nice and available when I needed him. 10/10 recommend if you are looking to switch up insurance companies or even if you're not! Cant say enough how awesome he was to work with."
We responded:
"Thanks so much for the fantastic rating, Krissy! We are so glad you had a positive experience with us here on State Farm Agent Shane Martin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Luke Manlief

January 8, 2026

5  out of  5
rating by Luke Manlief
"Great to work with!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sarah Manlief

January 8, 2026

5  out of  5
rating by Sarah Manlief
"Outstanding service from the owner! They are knowledgeable, responsive, and genuinely care about their clients’ needs. I felt confident and well taken care of throughout the entire process. Highly recommend!"
We responded:
"Thank you for the fantastic review, Sarah! We are always here to help with your insurance needs here in Indianapolis . "
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Morgan Grimes

January 8, 2026

5  out of  5
rating by Morgan Grimes
"I had a fantastic experience working with Rene at Shane Martin State Farm. She was incredibly knowledgeable and helpful in finding the right insurance coverage for my needs. Rene took the time to explain all my options and answer my questions, making the whole process easy and stress-free. Her professionalism and dedication to customer service are truly commendable. I highly recommend Rene to anyone looking for insurance assistance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Shannon Hardy

December 30, 2025

5  out of  5
rating by Shannon Hardy
"I had a great experience with State Farm. They helped me lower my auto insurance rate, reviewed my homeowners policy, and gave honest advice to keep my current coverage. They also assisted me with a life insurance policy that builds cash value, and I plan to work with them for an investment rollover. The team was professional, responsive, and trustworthy. Highly recommend!"
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Alyssa Conley

December 29, 2025

5  out of  5
rating by Alyssa Conley
"I had the pleasure of speaking with Jay today about updating my auto policy, and he was phenomenal!! So kind and helpful, answered every question concisely and I really appreciated the great customer service. Thank you!!"